Default solution folder, feel free to edit or delete it.

How to find out what you web browser is and what version you're on
To look at a webpage you use something called a "web browser". Sadly not all browsers are created equal and some issues only exhibit themselves in...
Sat, 5 Apr, 2014 at 10:12 PM
How to find out what operating system and version you have
Some times we might ask you to tell us what operating system and version you're using. If you're not familiar with this then the steps are quite s...
Sat, 5 Apr, 2014 at 10:28 PM
How to create screenshot or screen grab
Some times we might need you to send us a screen grab of your computer so that we can see exactly what you're seeing. If you don't know how to do ...
Sat, 5 Apr, 2014 at 11:56 PM
How to test DNS changes before they are made
When you switch domain names to a new server it is often useful to make sure that the new server is ready for the domain before you do DNS updates.  Norma...
Tue, 6 May, 2014 at 4:10 PM
How to clear your browser cache
Your web browser such as, Chrome or Internet Explorer, uses a thing called local cache. This means that when you visit a website more than once it doesn...
Wed, 5 Nov, 2014 at 4:15 PM